Legal Documents

Introduction

THE ONE TESTING TECHNOLOGY CO., LTD respects the privacy of clients, partners, suppliers, and website visitors.

This Privacy Policy explains how we collect, use, process, and protect personal data.

Scope

This policy applies to personal data collected through:

• Website forms
• Email communication
• Inquiry forms
• Certification projects
• Business meetings
• Seminars and events
• Customer satisfaction surveys
• Messaging platforms such as LINE, WhatsApp, Teams or LinkedIn

Information We Collect

Personal contact information may include name, job title, company, department, email address, instant messaging platform, phone number, and country or region.

Purpose of Processing

We may use personal data for the following purposes:

• Responding to inquiries
• Certification consulting
• Regulatory compliance services
• Project management
• Business communication

Data Sharing

Where necessary, information may be shared with accredited testing laboratories, certification bodies, accreditation bodies, regulators, or IT service providers.

Data Security

THE ONE applies appropriate technical and administrative measures to protect personal data against unauthorized access, misuse, loss, or disclosure.

Contact

For questions regarding this Privacy Policy, please contact us at: service@theonelab.co

Scope of Services

THE ONE provides services including certification consulting, regulatory compliance consulting, compliance testing, testing coordination, cybersecurity evaluation, software services, and global market access services.

Client Responsibilities

Clients must provide accurate product information, technical specifications, required documentation, and any other information necessary for service execution.

Confidentiality

Both parties agree to maintain the confidentiality of technical, commercial, project-related, and business information obtained during the course of service.

Limitation of Liability

The services provided by THE ONE do not guarantee final approval, certification, registration, acceptance, or other decisions issued by competent authorities, certification bodies, regulators, or third parties.

Changes to Services

Service scope, timeline, deliverables, and applicable requirements may change depending on product information, project conditions, regulatory updates, and third-party review outcomes.

Contact

For questions regarding these Terms of Service, please contact us at: service@theonelab.co

What Are Cookies

Cookies are small text files stored on a user’s device when visiting a website.

Purpose of Cookies

Cookies may help us:

• Improve website functionality
• Analyze website usage
• Enhance user experience

Managing Cookies

Users may disable or manage cookies through browser settings. Please note that disabling cookies may affect certain website functions.

Contact

For questions regarding this Cookie Policy, please contact us at: service@theonelab.co